How Does Empathy Impact CX? | Jess Rix | Sunsuper | Part 4 episode artwork

EPISODE · Aug 27, 2020 · 19 MIN

How Does Empathy Impact CX? | Jess Rix | Sunsuper | Part 4

from The Mistakes That Shaped Me

In this final episode of the Empathy in CX series, brought to you by our friends at Genesys, we speak to Jessica Rix, Head of Customer Interactions at Sunsuper to explore the work they’re doing to deliver more meaningful, authentic and empathetic customer experiences at scale. Hosted on Acast. See acast.com/privacy for more information.

Episode metadata supplied by the publisher feed · Published Aug 27, 2020

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How Does Empathy Impact CX? | Jess Rix | Sunsuper | Part 4

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