EPISODE · Jan 24, 2020 · 36 MIN
How El Paso County 911’s New PSAP Center Changed Their Response to Crisis
from Hexagon Radio · host Hexagon
When discussing public safety agency infrastructure, we often think of the call-takers and dispatchers who staff the center, along with the tools and technologies they use. But what about the importance of the buildings these agencies are housed in? In this episode, Scott Calderwood, director of El Paso County 911 District, discusses the planning that went into their new PSAP center and how it enabled them to better respond to a mass shooting.
What this episode covers
When discussing public safety agency infrastructure, we often think of the call-takers and dispatchers who staff the center, along with the tools and technologies they use. But what about the importance of the buildings these agencies are housed in? In this episode, Scott Calderwood, director of El Paso County 911 District, discusses the planning that went into their new PSAP center and how it enabled them to better respond to a mass shooting.
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How El Paso County 911’s New PSAP Center Changed Their Response to Crisis
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