How Event Pros Can Use AI to Plan Smarter and Work Better with Glean

In this episode of Event Experience by Bizzabo, host Rachel Moore welcomes back Chris Duke, Head of Brand Experiences at Glean, for a conversation on how AI is reshaping the events industry. Drawing on his experience leading global activations, Chris explains how event professionals can adopt an AI-first mindset to boost productivity, enhance workflows, and unlock new creative possibilities without losing the human touch. The discussion covers actionable strategies for integrating AI into daily event planning tasks, overcoming skepticism, and building team-wide confidence in using these tools. Chris dives into how context-rich prompts yield better results, the rise of image and video generation, and the importance of cross-functional collaboration when working with AI. Listeners will walk away with practical ideas for experimenting with technology and growing their impact in an increasingly AI-powered industry. What you'll learn: How AI tools can elevate strategy, productivity, and creativity in event planning, without replacing human input. What it takes to build an AI-first culture through experimentation, support, and team learning. Why structured prompts and clear context lead to better AI outcomes, from messaging to event design. For transcripts, mentions, and more, visit: www.bizzabo.com/podcast/ai-event-planning-tools-glean