How Generative AI Is Answering Student Questions at Bryant University

At the start of each academic year, a thousand new Bryant University students come to campus brimming with questions about everything from class registration and building locations to dining hall hours and WiFi connectivity. And thanks to the power of generative AI, they can get their answers from Ask Tupper, a next-generation chatbot designed from the ground up at the university. We spoke with Chris Stephenson, managing director of intelligent automation, AI, and digital services at AI solution provider alliantDigital, and Chuck LoCurto, VP for information services and CIO at Bryant, about how Ask Tupper started, what's possible now with AI-powered chatbots, lessons learned from the project, and more. Resource links: Bryant University alliantDigital Music: Mixkit Duration: 36 minutes Transcript