How Great Operators Win! How PE does it like pros with Mark Brooks - Acquisitions Anonymous Episode 82

If you liked this episode, subscribe to our weekly newsletter and receive new episodes, offers and learnings directly to your inbox every week:https://landing-newsletter.acquanon.com/----Mills Snell (@thegeneralmills) is joined by Mark Brooks (@markbrooks), Managing Director at Permanent Equity, to talk about investor-operator relationships, integrations, pre-close involvement and post-close dynamics, cultural fits, empowering leadership teams, handling tough conversations, and much more.-----Thanks to our sponsors!MoreNow.co: We help owners build a high functioning, experienced team by leveraging the top manager/director talent in the Phillippines. Go to morenow.co and fill out the form. Or email [email protected]. Mention this pod for 20% of your first hire.-----* Do you love Acquanon and want to see our smiling faces? Subscribe to our Youtube channel.* Do you enjoy our content? Rate our show!* Follow us on twitter @acquanon Learnings about small business acquisitions and operations.-----Show Notes:(0:00) Intro(2:33) How do you interact with Portfolio companies?(3:48) How do you alternate between remote and on-site work?(5:00) What do you think of passive ownership of a business?(7:08) How do you prepare pre & post-close for a deal to be successful?(11:07) You talk about integrating yourself into the operational workflow; have you experienced pushback on that?(14:05) How do you recognize success in the first phase of integration? (16:33) What is your thought process of discovery when assessing a new business?(20:55) Morenow.co(22:46) How does the investor-operator relationship begin?(27:15) How do you structure KPIs & metrics?(30:39) When and how would you escalate into operating one of the portfolio companies?(32:58) What are the early signs of a leadership issue?(35:34) How do you handle tough conversations?(42:31) What do you think about industry expertise? Is it necessary to run a business?(45:40) How do you handle cultural fits, team chemistry, and leadership anomalies?(50:11) What is the influence of incentives on behavior?-----Past guests on Acquanon include Nick Huber, Brent Beshore, Aaron Rubin, Mike Botkin, Ari Ozick, Mitchell Baldridge, Xavier Helgelsen, Mike Loftus, Steve Divitkos, Dzmitry Miranovich, Morgan Tate and more.-----Additional episodes you might enjoy:#64 How to find the expected benchmarks and KPIs for your industry?#67 I bought a business. Now what? Learn with us from an expert - Dzmitry Miranovich joins us once more#42 $900k Moving and Storage Company / $500k Rural Mini-Storage#61 Two Manufacturing Businesses for Sale - Brent Beshore - Founder and CEO at Permanent Equity--- Support this podcast: https://anchor.fm/dealtalk/supportSubscribe to  weekly our Newsletter and get curated deals in your inboxAdvertise with us by clicking hereDo you love Acquanon and want to see our smiling faces? Subscribe to our Youtube channel.Do you enjoy our content? Rate our show!Follow us on Twitter @acquanon Learnings about small business acquisitions and operations.For inquiries or suggestions, email us at [email protected]