How Great Restaurants Scale. Convo w/ Shaz Khan and Antonio Gambino of Tono Pizzeria + Cheesesteaks

What does it take to grow a restaurant brand from a single shop to a fast-scaling multi-unit operation without losing the culture that made it special in the first place?Shaz Khan and Antonio Gambino sit down with James Tice to talk about the decisions that drive sustainable restaurant growth. They look at how culture shapes financial outcomes, how leaders balance immediate business needs with long-term aspirations, and why training, consistency, and operational discipline become the backbone of a profitable multi-unit brand. This conversation was recorded live at CREATE in Nashville.What You’ll Learn: • How Shaz and Antonio evaluate investments that actually move the brand forward. • Why strong culture and leadership create financial stability at scale. • How operators balance urgent business needs with aspirational growth. • Why training systems are essential for consistency and profitability. • How customer experience stays intact as the brand rapidly expands.Visit tabcommerce.com to learn how extended terms, higher limits, and smarter controls can power your growth.Connect With Shaz and Antonio• Shaz Khan on LinkedIn: https://www.linkedin.com/in/shazkhanmn/• Antonio Gambino on LinkedIn: https://www.linkedin.com/in/antonio-gambino-a76064251/• Tono Pizzeria: https://tonomn.com/