How Great Salespeople Win Without Discounting

What does “your price is too high” really mean?In this episode, veteran sales leaders Ian Mathews and Frank Cava break down one of the most misunderstood moments in selling and buying: price resistance. Drawing from decades of experience in real estate, sales management, and negotiation, they explain why price objections are rarely about money and almost always about value, comparison, fear, or habit.The conversation explores how great salespeople separate price from value, why knowing your competition is non-negotiable, and how asking better questions disarms resistance without discounting. From real estate and car buying to product sales and services, this episode offers timeless, practical strategies for navigating negotiations with confidence.Listeners will learn how to identify what customers really mean when they say something is “too expensive,” how buyers often use price as a negotiating tactic, and why complaining about price doesn’t mean someone won’t buy. Whether you’re selling, buying, or leading a sales team, this episode reframes price conversations as opportunities rather than threats.Chapter00:00 Cold Open – “Your Price Is Too High” 00:18 Haircut, Glasses & Negotiation Banter 01:14 Buyers Have the Advantage in Slow Markets 02:00 Commodity vs Differentiated Products 03:30 Why People Overvalue Their Own House 04:46 Knowing Your Market Better Than the Seller 06:15 Salesman vs Buyer – Different Skill Sets 07:50 The First Rule: Know Your Competition 10:30 Product, Placement & Wrong Buyers 12:33 What “Your Price Is Too High” Really Means 14:50 The George Brett Negotiation Story 17:30 “I Can’t Afford It” – What’s Really Behind It 18:35 The Whole Foods Price Effect 19:45 Price vs Cost – They’re Not the Same 20:30 The Need Behind the Need 21:36 The Best First Response to Price Objections 24:30 Feedback Is a Gift 25:18 Competing Against Toll Brothers 27:45 Negotiating Trucks & Text Tactics 30:10 Isolate Price from Value 31:55 Final Framework: How to Handle Price Objections