How Hard is it to Run an Airline Hub?: Katherine Goudreau, American Airlines Managing Director, Corporate Real Estate U.S. | Ep.142

For those of us who travel, the airport experience makes or breaks how we feel about the airline we’ve selected—its COMPLEXITY, its IMMENSITY, its DENSITY of people.Katherine Goudreau should know! She and her team operate the airports, develop thehubs and manage them on a day-to-day basis.You’ll hear how she developed workarounds during Covid. Just think – they had to takemeasures to negate even touching buttons on the elevator. Now that’s detail.Stay tuned at 12:30CT September 19th on Doing it Right!Top Takeaways:- You can learn leadership skills from anyone. Sometimes you learn how toBE and sometimes, you learn how NOT TO BE.- Learn who your team members really are, their families, pets, etc. Thishelps you better understand what personal issues they may have, whichhelps you be a better leader FOR them.- In worrisome times (like Covid, layoffs), bring your folks together as a teamand check in daily with them. Productivity goes down when people areworrying.- Communicate as much as you can as often as you can. Knowledge ispower & your team needs that knowledge to be powerful.- Be real and genuine. Allow your team to be the same.www.valerieandcompany.com – SUBSCRIBE TO VALERIE’S VOICE MONTHLY TIPSListen and watch Doing it Right the Stories that Make Us- https://bit.ly/2E483HxSubscribe, rate, and write a review on Apple Podcast- https://apple.co/2SHDDmoSubscribe on Google Podcast- https://bit.ly/2I8i6znFollow Valerie Sokolosky Online:LinkedIn: https://www.linkedin.com/in/valerieso...Facebook:https://www.facebook.com/ValerieAndCo...Building cultures through authentic leadershipYour presence –– your communication — your brand#airportbehindthescenes #airportsecurity #laxairport #airportpassengers #travelsafety#airlinetravel #katherinegoudreau #americanairlines #airlinehubs #howairlinehubsworkvalerieandcompany #doingitrightpodcast #authenticleadership #leadershipdevelopment#valeriesokolosky #leadershipskills #leadershipqualities #leadership #leadershiptips