How Home Depot Won the Pro Customer - Retail Conversation...

What this episode covers

Episode 38 of Retail Conversations digs into Home Depot's strategic pivot from DIY to professional contractors. Lucas explains how the company restructured its stores, supply chain, and sales force to capture the $300 billion pro market — and why Lowe's lagged behind. Specific examples include Home Depot's pro loyalty program, delivery fleet expansion, and the 2020 acquisition of HD Supply. Luna challenges whether this shift alienates weekend warriors. A concrete look at how one retailer doubled down on B2B without losing its core identity. #HomeDepot #ProCustomer #RetailStrategy #B2B #Lowe #DIY #HardwareRetail #SupplyChain #BusinessPodcast #FexingoBusiness #RetailConversations #LoyaltyPrograms #HDSupply #TradeContractors #HomeImprovement #RetailTurnaround #CustomerSegmentation #B2B2C Keep every episode free: buymeacoffee.com/fexingo

Share this episode

Similar Episodes

I'm ok

Mar 26, 2026 ·1m

Food Saved My Life

Mar 19, 2026 ·34m

Eat More Vegetables: The 4 Foods That Beat Ozempic (Naturally)

Feb 18, 2026 ·11m

How to End Heart Disease with Dr. Fuhrman

Feb 11, 2026 ·45m

Revolutionizing Breast Health: QT Imaging, Overdiagnosis, and What to Do Instead

Jan 27, 2026 ·35m

REMIX: Why we over-shop and compulsively acquire, and how to stop, with Dr Jan Eppingstall

Jan 9, 2026 ·61m

Similar Podcasts

MG Show MG Show The MG Show, hosted by Jeffrey Pedersen and Shannon Townsend, is a leading alternative media platform dedicated to uncovering the truth behind today’s most pressing political issues. Launched in 2019, the show has grown exponentially, offering unfiltered insights, comprehensive research, and real-time analysis. With a commitment to independent journalism and factual integrity, the MG Show empowers its audience with knowledge and encourages active participation in the political discourse. Breaking News Show | eTurboNews Juergen Thomas Steinmetz News is relevant to the global travel and tourism industry, human rights and global issues.Breaking news when it happens and only from the source. Eat to Live Jenna Fuhrman, Dr. Fuhrman Our health is our most precious gift and smart nutrition can change your life. Each month, join Dr. Fuhrman and his daughter, Jenna Fuhrman as they discuss important topics in the world of nutrition. Eat to Live will change the way you eat and think about food. French Your Way Jessica: Native French teacher founder of French Your Way Boost your French listening skills and test your comprehension with this one of a kind series of podcasts. Get the chance to listen to a real conversation between native speakers talking at normal speed AND customise your learning experience through carefully designed sets of questions (2 levels of difficulty) available for download at www.frenchvoicespodcast.com. All interviews also come with the transcript. French teacher Jessica interviews native speakers of French from around the world who share a bit of their life and passion. Where else would you meet in one same place a French yoga teacher based in Melbourne, a soap manufacturer from Provence, or a couple cycling around the world?

Frequently Asked Questions

How long is this episode of Retail Conversations with Fexingo: Stores, E-Commerce, and Consumer Brands?

This episode is 8 minutes long.

When was this Retail Conversations with Fexingo: Stores, E-Commerce, and Consumer Brands episode published?

This episode was published on June 8, 2026.

What is this episode about?

Episode 38 of Retail Conversations digs into Home Depot's strategic pivot from DIY to professional contractors. Lucas explains how the company restructured its stores, supply chain, and sales force to capture the $300 billion pro market — and why...

Can I download this Retail Conversations with Fexingo: Stores, E-Commerce, and Consumer Brands episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.