How I Train Staff and Balance a Packed Podiatry Schedule

Have you ever wondered how to balance a packed clinic schedule, staff training, and complex treatments, all while preparing for a major EMR transition? In this episode of Podiatry Practice Mastery, I share a full day in the office with over 37 patients, highlight how I train my nail tech Marjorie on advanced procedures, and talk about the practical lessons I’ve learned before our upcoming ModMed go-live.What You’ll Learn in This EpisodeHow to streamline routine nail and callus care with team supportPractical protocols for terbinafine and fluconazole prescribingTips for introducing Swift therapy with higher patient acceptanceBalancing nail care, wound management, and shockwave therapy in one dayManaging practice efficiency during EMR transitionsWhy You Should ListenIf you’ve struggled with overbooked schedules, new staff training, or rolling out new systems, this episode offers real-world strategies to stay efficient and profitable while keeping patient care at the center.Key Topics Covered[0:05] Million-Dollar Minute and practice focus[0:14] Training Marjorie in nail care and callus management[0:26] Updating insurance for my dad with dementia[0:55] Preparing for ModMed EMR go-live and reducing schedule stress[1:31] Bilateral KeryFlex case and staff training insights[2:16] Lamisil booster, sinus tarsi injection, and follow-up care[2:42] Normal nail sample, terbinafine management, and Lamisil kit[3:18] Diabetic foot exam and new patient assessments[3:26] Heel fissures, callus treatment, and kit recommendations[3:52] Qutenza therapy for neuropathy and visit flow optimization[4:25] Painful toe case management with nail and callus debridement[4:42] Swift therapy presentation leading to higher patient uptake[5:31] Posterior tibial tendon pain managed with shockwave[5:46] Teen ankle sprain with X-ray review and treatment refusal[6:25] Workflow adjustments for EMR switch and frozen slots[7:01] Colleague insight: AI phone attendant and second office strategy👉 Listen in to learn how to handle a packed clinic day, train staff effectively, and prepare your practice for smoother workflows while moving toward the million-dollar mark.