How Independent eCommerce retailers can Compete Against the Giants (E154)

https://www.youtube.com/embed/UbnQrRDTuZQ Jeremy BodenhamerCo-founder & CEO of ShipHawk Show Notes: 5 API of the ApocalypseAmazonWalmartAlibabaJDShopifyThe Power of HabitGrove CollaborativeParker Clay - Leather ProductsAll BirdsBoneless Knee Pads Sponsors: PrisyncSpark Shipping Links: Jeremy BodenhamerShip HawkAdapt or Die: Your Survival Guide to Modern Warehouse AutomationJeremy Bodenhamer LinkedInJeremy Bodenhamer Twitter Transcript: Charles (00:00): In this episode of the Business of eCommerce I talk with Jeremy Bodenhamer, about about how independent retailers can compete with the giants. This is the business of eCommerce episode 154. Charles (00:20): Welcome to the Business of eCommerce. The show that helps e-commerce retailers start launch and grow their e-commerce business. I'm your host Charles Palleschi. And I'm here today with Jeremy Bodenhamer. Jeremy is the co-founder and CEO of Ship Hawk, and also the bestselling author of adapt or die, a leading expert at the intersection of shipping. And e-commerce I asked Jeremy on the show today, talk about how in 2021, an independent retailer can compete with some of the largest e-commerce companies out there like Walmart, Amazon, and how you can not just compete, but also win. Jeremy has a lot of insights on both the logistics side, but also how you can attract more customers by talking about your brand. And I think it's super interesting. So let's get into the show and I think you're going to enjoy this. Hey Jeremy, how are you doing today? Doing well. Charles (01:09): How are you doing Charles? Doing good. Awesome. To have you on the show. I love the topic and want to kind of get into us. I've been seeing, kind of been following the the Shopify guys for a while, and I love the whole concept of, you know, arming the rebels, right? Where, how can you know, how can the smaller retailers compete against some of the big guys? And it's something where I think the world is going to very different ways, right? Where you have these like marketplaces kind of Amazon, like the big ones everyone knows about, but then you have these new brands that are kind of just popping up and becoming almost household names. In some cases you see this with, you know, some of like the big companies, like some of the, some of these, there's just so many retailers now that all of a sudden you, they can just build a brand name. So you're are okay. So you've been around with ship for, you said about seven, eight years now, you guys started that for about eight years. Okay. And you recently came out with a book on also basically competing with the giants, right? Adapt to die. Jeremy (02:11): Yeah. Adapter die came out a few weeks ago and is a survival guide for the independent merchants and how to compete against the giants. Charles (02:21): I love the cover also with the, the dinosaur on there. Very cool. Yeah. It's sorta my voice. Speaker 2 (02:30): So Charles (02:30): If you're talking to a small retailer, if someone's starting, you know, 20, 21, right. And they're, I want to get into e-commerce, you know, I have some products, but they're looking at all the expectations of what you need to do nowadays. How would you start kind of guiding someone to say, okay, you have to compete. You want to come up with a product X also sold on Amazon and tons of other marketplaces. How would you start kind of guiding someone through that process of competing? Jeremy (02:57): Yeah, good question. I would start by challenging them to understand the state of the current marketplace. The fact that these marketplaces by and larger, not friends but competitors. In the book, I talk about the five APIs of the apocalypse. Those five API APIs are Amazon Walmart Alibaba, jd.com and Shopify. And I predict a, a future that I think is a very real scenario where those five companies own global commerce, every transaction, every dollar spent,