How Independents Can Win in 2026
from CollisionCast Hosted by FenderBender
In trying times, independent collision repairers are positioned to succeed by leveraging community relationships, reputation, and ability to quickly adapt, including custom programs to capitalize on the rising trend of customer-pay work. In part 1 of this episode, Dave Luehr, owner of Elite Body Shop Solutions, joins the CollisionCast to talk about how the best time to be independent is now. We'll talk about what viewers can look forward to at the Positivity Summit on Feb. 6, plus other ways independents can win in 2026.
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Chapters
- 1:05 What to expect at the 2026 Positivity Summit
- 7:47 How independents can win in 2026
- 12:00 Why your CSR is ”the tip of the spear” in attracting and retaining clients
- 16:50 Why customer-pay work is on the rise, and how you can capitalize on that
- 23:08 Independents can use attractive financing options to make repairs more accessible
- 26:46 How you can incorporate fleet work, and how to market to this specialty
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