How is IoT Transforming the Customer Service Experience? | Michael Ringman, CIO at TELUS International | #AskIoT E022

from IoT For All Podcast · host IoT For All

On this #AskIoT episode, we discuss how IoT has transformed the customer service industry, where and who to go to for support when devices malfunction and the significance of omnichannel communication.

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This episode is 54 minutes long.

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This episode was published on April 10, 2019.

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