How is your web host possibly failing you?

Megan Ferrell of websites503.com joins me to discuss, How is your web host possibly failing you? Security communication – security (awareness of vulnerabilities), transparency of security information. Notification of security changes in the industry that could affect you and your potential customers. This would include things like PCI, GDPR , SSL/TLS changes just to name a few. General information – weekly or more updates via newsletter with information that is valid and current. Not just a “hello we are alive, spend money please” Can be done via social media or blog posts as well. As long as it is active! Keeping old software versions alive – old no longer supported versions of php, apache, mysql, etc with no hope of moving off of them. Ensuring your host provides current versions of software to ensure you are running current. No other service options – not providing services you may need to grow (marketing advice, development advice, update services, moving to SSL) Proactive and not reactive – notifying you that your site plan may need to be increased before it becomes a problem for you. Notifying you that you are running outdated software before it becomes a big problem for you. Working with you to ensure you are taken care of before things become your problem to deal with. Easy to contact – whether via email, online chat, slack, phone call or smoke signals it should not be difficult to get a correct answer. The support person should be proven to be industry leaders, after all you are paying the hosting company to provide professional and competent employees. Documentation – good current documentation, knowledge base, videos Security news! Security updates for drupal 7.X and 8.X that are critical! A remote code execution vulnerability exists within multiple subsystems of Drupal 7.x and 8.x. This potentially allows attackers to exploit multiple attack vectors on a Drupal site, which could result in the site being completely compromised. Drupal Info Here WordPress 4.9.5 addresses some security and bug fixes. WordPress versions 4.9.4 and earlier are affected by three security issues. WordPress Info Here