How ISO Standards are Impacting the Global FM Industry

Shownotes:(2:53) Introducing Randy Olson & Stan Mitchell(4:26) Stan Mitchell & His Journey To ISO Standard Development(6:40) ProFMI and ISO(8:50) What Are We Reading?(15:22) How Does Someone Get Involved in Developing ISO Standards for RM?(16:53) A Joke Gone Wrong Turns Stan Toward ISO Development (20:38) FM is About People and so is ISO(23:15) ISO Standards & Certification Processes(24:34) Explaining ISO 41,000(28:32) The Process of Standard Development(34:33) What Do We Do With These Standards?(40:53) Impact of ISO 41,000(42:41) Demand for ISO Standards(44:31) Wrap UpLinks:Shawn BlackRandy Olson  Stan Mitchell  FM LinkProFMIBooks:The One Minute Manager The Hero Code Quotes:"Don't pontificate. Go make decisions. There will be a good one, there'll be a bad one, but whatever it is, you'll learn from it and you'll make a better one the next time."(10:11) - Stan Mitchell"A lot of people think FM's are about building services and assets and that kind of stuff, but it's not. It ultimately is all about people."(19:09) - Stan Mitchell"If you have a common language across the world, across all those countries and organizations, that provides facility management services to their people... then we have, we've got a common way to move forward."(21:21) - Randy Olson"If it's all about people, can we create a standard about how FM affects people and how people affect our ability to deliver FM."(25:48) - Stan Mitchell