How IT leaders are navigating risk, change and AI | Mark McLachlan | Ep. 3

In this episode of Future State Exchange, Matt Tabb speaks with C5 Alliance’s Mark McLachlan on how IT has evolved from infrastructure-led operations to a strategic driver of business performance. They reflect on three decades of change - from early systems to cloud, automation and AI. The conversation explores why configuration discipline, governance and security are now business-critical, how IT teams can balance day-to-day pressure with transformation and how organisations can adopt AI responsibly - unlocking efficiency while maintaining control and trust.