EPISODE · May 26, 2015 · 36 MIN
How Jackson Hewitt Dominated Social Customer Service
from Social Pros Podcast
Eric Haftel, Social Media Marketing Manager at Jackson Hewitt Tax Service, joins the Social Pros Podcast this week to discuss customer expectations surrounding the immediacy of social media and the importance of an internal communication system between social media and other customer support teams. Read the highlights: http://www.convinceandconvert.com/podcast [...]
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How Jackson Hewitt Dominated Social Customer Service
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