How Johnsonville Makes the Social Media Sausage

Stephanie Dlugopolski, Sr. Public Relations & Social Media Manager at Johnsonville Sausage, joins the Social Pros Podcast to talk about their delicious social media strategy, the power of social listening, and so much more! Huge thanks to our amazing sponsors for helping us make this happen. Please support them; we couldn't do it without their help! This week: Salesforce Marketing Cloud My Emma Full Episode Details It wasn't so long ago that social practitioners around the world had their content calendars planned out weeks, if not months in advance. Then, something that nobody could have predicted happened – a global pandemic landed right on our doorsteps and threw a wrench in our plans. It sucks, but this is the current reality we all face. The truth is that the social content you may have needed pre-pandemic may not be the same content that you need going forward. Stephanie Dlugopolski, Sr. Public Relations & Social Media Manager at Johnsonville Sausage, has shifted the focus of her team's content and leveraged the power of social listening to answer her customer's most pressing questions during the COVID-19 crisis. Stephanie shares how you can use data from social listening insights and leverage it with other parts of your organization. She challenges you to think about how you can reach your customers with the right message in the right places where they're spending most of their time on social. In this episode:  04:10 – How Johnsonville Sausage's social team are structured 06:19 – How Stephanie's team strategizes seasonal content 07:52 – Why you should consider audience segmentation when it comes to your social media strategy across different platforms 11:38 – How to use and leverage user-generated content 13:58 – The power of social listening and using it to better understand your customers 18:40 – How Johnsonville Sausage's publishing schedule and demand has shifted due to the pandemic 21:23 – Whether it's time for brands to take on a larger societal role 24:49 – How sponsorships have helped Johnsonville Sausage build brand awareness 29:45 – How Stephanie's background in journalism has aided her role in social 37:14 – What to consider when thinking about regional brand expansion Resources: Get the new State of Marketing report for free from Salesforce Find out more about the community at SocialMedia.org with a special form for Social Pros listeners Grab Salesforce's free e-book, '50 Social Media Best Practices' Check out Johnsonville Sausage's company website Follow Johnsonville Sausage on Facebook! Visit SocialPros.com for more insights from your favorite social media marketers.