How L&D Can Adapt to Business Change with Craig Hamill and Lyndsay Taylor from Direct Line

In this interview, Adam speaks with Craig Hamill, Digital and Innovation Leading Lead, and Lyndsay Taylor, Head of L&D at Direct Line, Both Craig and Lyndsay have been working in L&D for 20 years; with their combined experience, they discuss what challenges and interventions have happened at Direct Line over the past few years. In this episode, Adam, Lyndsay and Craig discuss:The impact of COVID-19 - changing to digital learning overnight. How L&D can help attract and retain employees in remote roles. Why using multiple modalities to deliver learning can help engagement. The importance of technology in L&D today. Upskilling and reskilling existing team members to adapt to the new changes in the organisation. Connect on LinkedIn.Craig Hamill: https://www.linkedin.com/in/craig-hamill-flpi-mcipd-67769727/