How leaders build psychological safety at work

What makes someone feel safe enough to speak up, ask for help or challenge a leader at work? Psychological safety shapes whether people contribute their ideas, raise concerns and give honest feedback. Without it, important questions go unasked and problems can remain hidden. When people feel safe, teams can learn from each other and make better decisions and impact. In this mini episode of Leaders with Purpose, David Amos-Reeves, Head of Customer Experience and Engagement at Prostate Cancer UK, explores how leaders can build psychological safety through the everyday behaviours and interactions that shape workplace culture. Drawing on his own research into psychological safety and his experience leading teams, David explains how seemingly small reactions from leaders can have a lasting impact on whether people feel comfortable contributing.  Other topics covered include: 00:00 - Belonging, inclusion and psychological safety 00:41 - Researching psychological safety in the workplace 01:40 - How leadership behaviour shapes psychological safety 02:10 - Why one negative response can stop someone speaking up 02:45 - Rewarding feedback, questions and asking for help 03:30 - Creating a culture where teams challenge their leaders 04:21 - Psychological safety within teams vs across organisations 05:26 - Psychological safety in boards and governance 06:42 - Why people worry about speaking up 07:30 - How curiosity and open-minded leadership create safety 08:00 - A powerful example of psychological safety in action Subscribe to Leaders with Purpose for conversations on leadership, workplace culture, psychological safety, employee engagement and creating organisations where people can thrive. Subscribe to Leaders with Purpose for more conversations about charity leadership, technology, customer experience and digital transformation. Spotify: https://open.spotify.com/show/78ASRJjPQjcijfeFxyiafX?si=41269ee0af1a468d Apple Podcasts: https://podcasts.apple.com/us/podcast/leaders-with-purpose/id1836126863 Amazon Music: https://music.amazon.co.uk/podcasts/ad0874f0-68de-4c21-a3e2-e08dfe71597a/leaders-with-purpose Connect with us: David Amos-Reeves: https://www.linkedin.com/in/davidreeves87/ Prostate Cancer UK: https://prostatecanceruk.org/ Lou Lai: https://www.linkedin.com/in/louise-lai-3958962a/ manifesto: https://manifesto.co.uk/