How leaders respond in a crisis. Plus: one remarkable CEO journey

How would you respond if a workplace crisis struck today, and what does it really take to build a career from the ground up? In this week's episode, crisis expert Paul McFarlane – who has been on the ground during traumatic events like the Lindt Café siege and Black Summer bushfires – explains how leaders can navigate the critical first 60 minutes after a workplace emergency with calm, honesty and empathy. Then, CEO of SKG Services Group, Prabin Shrestha, shares his remarkable career journey from part-time cleaner to CEO, revealing how consistently demonstrating three core values – being reliable, respectful and helpful – helped shape a thriving career and business. If you’re considering launching a podcast to grow your authority and client base, reach out to our team to learn how we can support you. Business Essentials is produced by soundcartel.com.auSee omnystudio.com/listener for privacy information.