How Leadership Affects Crisis Management

Following the tragic plane crashes in Indonesia and Ethiopia, Boeing has come under fire by many critics who claim their lack of leadership has directly led to their inability to manage the crisis. So what went wrong, and is there any way for Boeing to recover? Gogulan Dorairajoo and Janitha Sukumaran from Rantau PR discuss the relationship between leadership and crisis management.  See omnystudio.com/listener for privacy information.