How Lendi Shipped a Customer-Facing AI Agent in 16 Weeks - David Hyman episode artwork

EPISODE · Jan 27, 2026 · 50 MIN

How Lendi Shipped a Customer-Facing AI Agent in 16 Weeks - David Hyman

from The Moonshot Podcast · host Tatjana Pandurevic

Most companies are stuck in AI “motion” - pilots, consultants, and tools that never reach production.In this episode of Moonshot, I’m joined by David Hyman (Co-founder + Board Advisor, Lendi Group) to break down how Lendi shipped a customer-facing AI agent in 16 weeks - and what it really takes to become AI-native in a regulated industry.We cover:Why AI pilots / POCs stall before productionProject Aurora: rebuilding workflows with AI at the core (not bolting on chat)Agentic AI governance: human-on-the-loop vs human-in-the-loopCross-functional hackathons that surface real, shippable AI use casesMeasuring ROI when the marginal cost of building is collapsingThe VIC framework: Velocity, Intelligence, CapacityHow AI agents change skills, culture, trust, and leadershipBig tech owning the stack: where the next opportunities still existIf you’re a founder, operator, or leader trying to move beyond AI hype and actually ship, this is a must-listen.Subscribe + leave a review if you’re enjoying Moonshot - it helps more than you think.Connect with Tatjana (Moonshot): Instagram: https://www.instagram.com/tatjana.moonshot LinkedIn: https://www.linkedin.com/in/tatjana-pandurevic-a8071bba/ YouTube: https://www.youtube.com/@tatjana.pandurevicConnect with David Hyman:  LinkedIn: https://www.linkedin.com/in/dhyman/Send us Fan Mail

Most companies are stuck in AI “motion” - pilots, consultants, and tools that never reach production. In this episode of Moonshot, I’m joined by David Hyman (Co-founder + Board Advisor, Lendi Group) to break down how Lendi shipped a customer-facing AI agent in 16 weeks - and what it really takes to become AI-native in a regulated industry. We cover: Why AI pilots / POCs stall before productionProject Aurora: rebuilding workflows with AI at the core (not bolting on chat)Agentic AI governance: ...

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How Lendi Shipped a Customer-Facing AI Agent in 16 Weeks - David Hyman

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Most companies are stuck in AI “motion” - pilots, consultants, and tools that never reach production.In this episode of Moonshot, I’m joined by David Hyman (Co-founder + Board Advisor, Lendi Group) to break down how Lendi shipped a customer-facing...

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