How LPs Use Net Promoter Scores to Evaluate VC Fund Managers

Episode 56 of The Venture Capital Investor Podcast digs into an unconventional but increasingly used metric in LP due diligence: Net Promoter Scores from a VC fund's portfolio company founders. Lucas and Luna explore why NPS matters, how it correlates with returns and governance, and what LPs should look for when reviewing these scores. They reference a 2025 study from Top Quartile Insights showing that funds with NPS above 70 had a 34% higher likelihood of top-quartile returns. They also discuss the pitfalls: gaming the system, small sample sizes, and the tension between founder satisfaction and GP discipline. No marketing fluff—just a focused, data-backed conversation for sophisticated LPs. #NetPromoterScore #VentureCapital #LPDueDiligence #FounderSatisfaction #GPPerformance #TopQuartileReturns #VCFundEvaluation #AlternativeData #PortfolioCompanyFeedback #LPStrategy #Finance #Business #FexingoBusiness #BusinessPodcast #VentureCapitalPodcast #StartupInvesting #LimitedPartners #FundManagerSelection Keep every episode free: buymeacoffee.com/fexingo