How Maersk Reinvented Global Shipping Operations episode artwork

EPISODE · Jun 6, 2026 · 8 MIN

How Maersk Reinvented Global Shipping Operations

from The Operations Podcast with Fexingo: Process, People, and Profit in Modern Business · host Fexingo

In this episode, Lucas and Luna examine how Maersk, the world's largest container shipping company, transformed its operations after the 2021 Suez Canal blockage. They break down the specific operational changes Maersk made: integrating digital twin technology across its fleet, restructuring its port terminal network, and shifting from a volume-at-all-costs model to a reliability-first strategy. Lucas shares the surprising statistic that Maersk's on-time delivery rate improved from 65% in 2021 to over 95% by early 2026, and how that shift affected customer contracts, fuel costs, and supply chain resilience. The conversation drills into one key decision: why Maersk chose to build its own terminal operating system rather than license existing software. No generalities — just the nuts and bolts of how a shipping giant overhauled its operations to prevent the next global supply chain crisis. #Maersk #GlobalShipping #SupplyChain #Operations #Logistics #DigitalTwin #ShippingIndustry #Business #FexingoBusiness #BusinessPodcast #ContainerShipping #PortOperations #Reliability #SuezCanal #FuelEfficiency #TerminalManagement #OperationalExcellence #SupplyChainResilience Keep every episode free: buymeacoffee.com/fexingo

In this episode, Lucas and Luna examine how Maersk, the world's largest container shipping company, transformed its operations after the 2021 Suez Canal blockage. They break down the specific operational changes Maersk made: integrating digital twin technology across its fleet, restructuring its port terminal network, and shifting from a volume-at-all-costs model to a reliability-first strategy. Lucas shares the surprising statistic that Maersk's on-time delivery rate improved from 65% in 2021 to over 95% by early 2026, and how that shift affected customer contracts, fuel costs, and supply chain resilience. The conversation drills into one key decision: why Maersk chose to build its own terminal operating system rather than license existing software. No generalities — just the nuts and bolts of how a shipping giant overhauled its operations to prevent the next global supply chain crisis. #Maersk #GlobalShipping #SupplyChain #Operations #Logistics #DigitalTwin #ShippingIndustry #Business #FexingoBusiness #BusinessPodcast #ContainerShipping #PortOperations #Reliability #SuezCanal #FuelEfficiency #TerminalManagement #OperationalExcellence #SupplyChainResilience Keep every episode free: buymeacoffee.com/fexingo

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How Maersk Reinvented Global Shipping Operations

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This episode was published on June 6, 2026.

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In this episode, Lucas and Luna examine how Maersk, the world's largest container shipping company, transformed its operations after the 2021 Suez Canal blockage. They break down the specific operational changes Maersk made: integrating digital twin...

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