EPISODE · Mar 24, 2026 · 22 MIN
How Managing Paralegal Teams Built Our $18M Firm - #210
from The Sterling Family Law Show · host Jeff Sterling Hughes
Send us Fan MailManaging paralegal teams isn't something most family law firms get right. We didn't either, at least not at first.Rebecca Bargender joined us four years ago as a paralegal with zero leadership experience. Today she manages 11 paralegals, 5 virtual legal assistants in the Philippines, and 3 e-filing specialists. This conversation walks through her training process, how she manages offshore teams the same as local staff, and why trusting your people matters more than micromanaging them. If you're hiring your first paralegal or trying to scale past chaos, this is how you build a team that actually supports growth instead of creating bottlenecks.📲 Subscribe Now: https://www.youtube.com/@jsterlinghughes📝 Get your FREE Law Firm Growth Guide: https://jsterlinghughes.com/Register Here ➡️ www.RocketClicks.com/unlock-sales-secrets---📄 CHAPTERS0:00 - Managing Paralegal Teams: Why Integration Beats Everything Else0:24 - How Rebecca Went From Paralegal to Leading 19 People4:31 - The Attorney-Paralegal-VLA Team Structure That Scales15:10 - Three-Month Onboarding: Daily Huddles and Work Product Review16:19 - Setting Attorney-Paralegal Expectations From Day One17:13 - Managing Remote Teams in the Philippines the Same as US Staff19:08 - Fully Integrating Offshore Talent Into Your Culture20:29 - Trust Your Team: The One Principle That Changes Everything----------------------Ready to find the accountability partner you need to build your dream family law firm the same way we grew Sterling Lawyers? Follow these steps: 1. SUBSCRIBE TO JEFF'S NEWSLETTER: https://jsterlinghughes.com/ 2. BOOK A FREE 30-MINUTE AUDIT WITH US: https://rocketclicks.com/schedule-a-family-law-quick-audit/ 3. CONNECT WITH US: LinkedIn: Jeff Hughes, Tyler Dolph, & Anthony Karls, Facebook: Jeff Hughes, Tyler Dolph, & Anthony Karls, Instagram: Jeff Hughes, Tyler Dolph, & Anthony Karls4. TELL US WHAT YOU WANT: Tell us in the comments if you liked this episode and what other kinds of episodes you would like to see.
What this episode covers
Send us Fan Mail Managing paralegal teams isn't something most family law firms get right. We didn't either, at least not at first. Rebecca Bargender joined us four years ago as a paralegal with zero leadership experience. Today she manages 11 paralegals, 5 virtual legal assistants in the Philippines, and 3 e-filing specialists. This conversation walks through her training process, how she manages offshore teams the same as local staff, and why trusting your people matters more than...
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How Managing Paralegal Teams Built Our $18M Firm - #210
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