How many times do you catch yourself finishing customer sentences? OMOQ #56

from SimpleBiz360™ Podcast · host Jeffrey Mason

Most customers like it when vendors display good listening skills. Vendors have heard plenty of customer feedback, and many times the feedback is very similar. As a result, the vendors start to finish the customer sentences in hopes of speeding things up. If this is you, maybe it’s time to slow the train down, and let the customer finish?Support the show

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This episode was published on May 2, 2025.

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