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EPISODE · Feb 18, 2025 · 51 MIN

How Mastercard Uses AI in Talent Management

from HR Leaders

In this episode of the HR Leaders Podcast, we welcome Lucrecia Borgonovo, Chief Talent and Organizational Effectiveness Officer at Mastercard, to explore how AI and a skills-first approach are transforming talent management and workforce agility. Lucrecia discusses how AI-powered talent marketplaces are driving internal mobility, how focusing on skills over roles expands talent opportunities, and the importance of preparing employees for emerging roles. She also emphasizes the role of AI in enhancing performance management and supporting employee wellbeing through personalized development strategies.🎓 In this episode, Lucrecia discusses:AI's role in performance management and wellbeing supportHow focusing on skills helps expand talent pools and drive agilityPreparing for new roles and skills through scalable learning pathsHow changing employee expectations shape modern talent strategiesMastercard’s success with its AI-powered talent marketplace, "Unlocked."See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Episode metadata supplied by the publisher feed · Published Feb 18, 2025

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Lucrecia Borgonovo, Head of Talent and Organizational Effectiveness at Mastercard, shares how AI and a skills-first approach are transforming talent management. She discusses performance management, internal mobility through AI-powered talent marketplaces, and preparing employees for emerging roles with scalable learning opportunities.

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How Mastercard Uses AI in Talent Management

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