How Mastercard uses their innovation lab to co-create with their customers with Ken Moore

Despite all the talk about fintech disruption - banking, finance, and payments remain highly regulated industries with well-established competitors who are not standing still - even in this moment of rapid change and digital reinvention. Mastercard is one such company. They created Mastercard Labs as a way of co-creating and innovating with their customers. The idea was to turn external signals into opportunities, and in' doing so, de-risk' them for their clients and for the rest of the organization. So, for example, they are working on quantum computing with IBM. They have established their own proprietary blockchain and several AI...