How Maya Madsen's Vegan Cookies Went From Farmers' Markets to the National Spotlight Overnight

We're excited to have Maya Madsen, the founder of Maya's Cookies, on the show this week. Maya's Cookies is a line of soft-baked cookies that are completely vegan but also popular with non-vegans. Maya founded the company in 2015 when she couldn't find any vegan cookies that she liked, so she started baking her own. Today, her company is the No. 1 Black-owned gourmet vegan cookie company in the country. The cookies are available online and ship nationally, and she opened her first retail store location last fall in Grantville. Maya says she has a sweet tooth and that cookies have been one of her favorite indulgences, but for years she couldn't find any vegan cookies that did the trick. In 2015 she started making her own, and soon she was baking by the dozen for her friends and clients. Non-vegans also praised the cookies, and the hobby turned into a business as she started selling them at the Little Italy and Pacific Beach farmers' markets. Since both markets attract a large number of tourists, out-of-town visitors often asked if they could buy her cookies online, so she set up an online shop. In 2020, Maya saw her business shrink at the beginning of the pandemic—then in the summer, the nationwide movement to support Black-owned businesses gave her a boost and national exposure, and she was caught off-guard by the outpouring of support. She says they would get maybe 20 online orders a day at first—then after June 2, 2020, that number shot up to 600, and kept increasing to as high as 3,000 orders a day. At one point, Maya had 10,000 orders waiting in the queue, and she didn't have enough boxes to package and ship them, nor a big enough space to make all the cookies, which are scooped by hand. But she was determined to do it, and she did, calling on support from staff, family, and friends. Listen in to find out more about how Maya successfully fulfilled all those orders, how she expanded the business, and what drives her as a business owner. In Hot Plates, we're relieved to report that we didn't have any closures to discuss this week! The owner of China Max, a local institution that was destroyed by a fire last spring, said plans are in the works to rebuild. Juniper and Ivy launched new meal kits for two to four people where you can virtually cook alongside executive chef Anthony Wells. The Hello Kitty Cafe truck is back: It kicked off its West Coast tour in Carlsbad earlier this month, and its next stop is Otay Ranch Town Center on February 6. In Two People for Takeout, Maya's picks are the vegan ramen and sushi at The Yasai (Convoy and Little Italy), and the vegetarian Thai food at Plumeria in University Heights. David seconded Plumeria and recommends the tom kah (coconut milk soup). Troy's pick this week is Indian food from Sundara in Ocean Beach, and my pick is the barbecue chicken and chicken kelaguen (a Guamanian chilled chicken dish) from Chamorro Grill in Grantville. Thank you for listening and starting the new year with us! As always, we want to hear from our listeners. Do you have a question for Troy? Need a recommendation for takeout? Is there a guest you want us to book on the show? Let us know! You can call us at 619-744-0535 and leave a voicemail, or if you're too shy, you can email us at [email protected].