How Middlesbrough Council were able to use Voicescape’s engagement software to support 1,000s of Council Tax Payers to help pay their Council Tax | Episode #014

𝘗𝘪𝘤𝘵𝘶𝘳𝘦 𝘵𝘩𝘪𝘴... It’s May 2020, the courts are closed and you’ve got 1,000’s of council tax defaulters. Where do you even start with trying to recover that debt? 🤯 Tough question, right? Well, that was exactly what challenge the team at Middlesbrough Council were faced with this time last year. So… how did they overcome it? Well, in this week's episode of The Social Housing Podcast - Peter Hudson is going to be exploring that very question with both Mark Symmonds & Janette Savage from Middlesbrough Council.