How Netverge is Using AI to Eliminate IT Alert Fatigue (and Help MSPs Scale Smarter)

In this episode of the Know Grow Scale podcast, Laura Johns sits down with Jim Gernatt, CEO and co-founder of Netverge, to explore how his company is transforming the way MSPs manage networks, systems, and alerts. Netverge was born out of real operational challenges, like excessive alerts, project delays, and time-consuming troubleshooting. Rather than adding another tool to the tech stack, Netverge consolidates key MSP functions into one AI-powered platform. The conversation covers: - Why traditional monitoring tools overwhelm engineers  - How Netverge prioritizes real issues over false alarms - The role of AI agents in reducing manual troubleshooting - Built-in SOPs and structured documentation for faster support - How Netverge eliminates the need for multiple disjointed tools - Real-time dashboards, performance insights, and proactive alerting Jim also gives a live walkthrough of the platform, showing how it helps MSPs save time, reduce distractions, and improve service quality. Learn more or book a demo: https://netverge.com/ Follow The Business Growers: https://www.instagram.com/thebizgrowers/ About The Business Growers: Many Managed Services Providers and IT companies struggle to grow because they are constantly putting out fires and don't have the bandwidth to focus on the marketing strategy and execution required to scale the business. At The Business Growers, we believe you shouldn't have to hire a full-time marketing team to compete in the marketplace. We work exclusively with MSPs and IT companies, serving as their tech marketing dream team and offering a proven framework for revenue growth. Visit us at https://thebusinessgrowers.com/