How One Buyer Used a Supplier Scorecard to Cut Quality Costs by 30 Percent

In this episode of The Buyer's Side, Lucas and Luna examine how a mid-sized manufacturer used a weighted supplier scorecard to reduce quality-related costs by 30 percent over 18 months. They break down the specific metrics—defect rate, on-time delivery, and corrective action response time—and explain how the buying company weighted each factor to align supplier behavior with internal priorities. The hosts walk through the implementation process, including how the scorecard was shared transparently with suppliers and how underperformers were given 90 days to improve before being placed on probation. This episode also covers the challenges of getting internal buy-in and the role of data cleanliness in making scorecards credible. It offers a practical, actionable framework for procurement teams looking to move from gut-feel supplier management to a data-driven approach. #SupplierScorecard #QualityCosts #Procurement #SupplyChainManagement #DataDrivenSourcing #Manufacturing #Business #B2BProcurement #SupplierPerformance #CostReduction #DefectRate #OnTimeDelivery #CorrectiveAction #SupplierProbation #InternalBuyIn #FexingoBusiness #BusinessPodcast #TheBuyersSide Keep every episode free: buymeacoffee.com/fexingo