EPISODE · Jul 29, 2026 · 8 MIN
How One Pizza Chain Cut Delivery Times 12 Percent With One Kitchen Change
from The Operator's Manual with Fexingo: Daily Decisions, Tactical Wins, and Business Execution · host Fexingo
A regional pizza chain in Ohio was struggling with delivery times averaging 38 minutes, eight minutes over their target. The fix wasn't a new app or oven: they moved the packaging station six feet closer to the pickup window. Cost: $300. Result: a 12 percent drop in average delivery time, a boost in customer satisfaction, and a reminder that the biggest operational wins are often hiding in plain sight. Lucas and Luna break down the tweak, the data, and how any operator can apply similar thinking. #PizzaChain #DeliveryTimes #KitchenLayout #LeanOperations #BusinessExecution #Operations #SmallBusiness #FexingoBusiness #BusinessPodcast #TheOperatorsManual #ProcessImprovement #Logistics #CustomerSatisfaction #WasteReduction #TacticalWins #FoodService #Restaurant #ContinuousImprovement Keep every episode free: buymeacoffee.com/fexingo
Embed this episode
NOW PLAYING
How One Pizza Chain Cut Delivery Times 12 Percent With One Kitchen Change
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.