EPISODE · May 29, 2026 · 27 MIN
How One VA Found $15,000 in Hidden Revenue in a Single Day - with Tim Boyle, Reva Global Medical
from Healthcare Business Growth Conversations · host Orange Carrot Media
Most healthcare practices don't have a growth problem. They have a leakage problem.Claims that never get paid. Front desks drowning in calls while doctors burn out seeing patients. AR backlogs piling up before timely filing windows close. Most practice owners think they need more patients. The numbers say they're losing money on the patients they already have.Tim Boyle leads business development at Reva Global Medical, a company that places offshore medical virtual assistants (Philippines-based, HIPAA-certified) inside healthcare practices to plug those leaks. Before this, he played professional hockey. He's seen the inside of dozens of practices and can tell you exactly where the money is bleeding out.In this conversation with host Rakesh Reddy, Tim breaks down the cost math, the hidden revenue most practices don't know they're losing, and the playbook one diabetes clinic used to bring its no-show rate to 0%.What you'll learn:➡️ Why provider burnout is mostly an administrative problem, not a clinical one➡️ The $80,000 vs $32,000 cost math: in-house medical assistant vs offshore VA➡️ Why one IVF practice started with one VA and scaled to five➡️ How a VA found $15,000 in extra revenue for one practice in a single day➡️ The diabetes clinic that brought its no-show rate from chronic to zero➡️ The dental practice pre-appointment outreach playbook➡️ The HIPAA question every practice owner asks (and the real answer)➡️ What to demand from any VA provider before you sign up➡️ The one habit every well-run practice has in common➡️ Where the biggest revenue leaks usually live (front desk vs back-end billing)Whether you own a small practice, manage a multi-location group, or you're advising clinics on growth, this is the unfiltered look at where healthcare practices actually lose money and what to do about it.Connect with Tim Boyle and Reva Global Medical:Website: https://revaglobalmedical.comInstagram: https://www.instagram.com/revaglobalmedical/Linkedin: https://www.linkedin.com/company/reva-global-medical
What this episode covers
Most healthcare practices don't have a growth problem. They have a leakage problem.Claims that never get paid. Front desks drowning in calls while doctors burn out seeing patients. AR backlogs piling up before timely filing windows close. Most practice owners think they need more patients. The numbers say they're losing money on the patients they already have.Tim Boyle leads business development at Reva Global Medical, a company that places offshore medical virtual assistants (Philippines-based, HIPAA-certified) inside healthcare practices to plug those leaks. Before this, he played professional hockey. He's seen the inside of dozens of practices and can tell you exactly where the money is bleeding out.In this conversation with host Rakesh Reddy, Tim breaks down the cost math, the hidden revenue most practices don't know they're losing, and the playbook one diabetes clinic used to bring its no-show rate to 0%.What you'll learn:➡️ Why provider burnout is mostly an administrative problem, not a clinical one➡️ The $80,000 vs $32,000 cost math: in-house medical assistant vs offshore VA➡️ Why one IVF practice started with one VA and scaled to five➡️ How a VA found $15,000 in extra revenue for one practice in a single day➡️ The diabetes clinic that brought its no-show rate from chronic to zero➡️ The dental practice pre-appointment outreach playbook➡️ The HIPAA question every practice owner asks (and the real answer)➡️ What to demand from any VA provider before you sign up➡️ The one habit every well-run practice has in common➡️ Where the biggest revenue leaks usually live (front desk vs back-end billing)Whether you own a small practice, manage a multi-location group, or you're advising clinics on growth, this is the unfiltered look at where healthcare practices actually lose money and what to do about it.Connect with Tim Boyle and Reva Global Medical:Website: https://revaglobalmedical.comInstagram: https://www.instagram.com/revaglobalmedical/Linkedin: https://www.linkedin.com/company/reva-global-medical
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How One VA Found $15,000 in Hidden Revenue in a Single Day - with Tim Boyle, Reva Global Medical
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