How PayJunction Is Helping Dealerships Create Frictionless Payments in Fixed Ops Without Hurting CSI with Randy Modos

What if the last thing your customer experiences, 'the payment' became one of your biggest competitive advantages?In this episode of the Fixed Ops Roundtable, we sit down with Randy Modos, Co-Founder and President of PayJunction, for a conversation that goes way beyond credit card terminals and transaction fees. This is about friction, freedom of choice, and the future of fixed ops profitability, all without sacrificing CSI.Joined by Sarah Vantine, Randy and I unpack what a truly frictionless payment experience looks like today, for customers, advisors, controllers, and ownership alike. From text-to-pay and cards on file to no-code integrations and smart surcharging, this conversation hits at the heart of a problem every dealership feels… even if they haven’t fully named it yet.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this episode:What “frictionless” really means, for customers and employeesWhy re-keying data is silently killing efficiency (and morale)How no-code payment integrations are giving dealerships back control and choiceThe truth about smart surcharging, and why it doesn’t hurt CSI when done rightHow customer-facing terminals eliminate confusion, compliance risk, and training fatigueWhy controllers care so deeply about payments (and why you should too)Real numbers: how dealers are saving six figures per rooftop annuallyThis isn’t theory. It’s practical, real-world insight from someone living at the intersection of technology, fixed ops, and dealership economics.Listen to the episode featuring Randy Modos for even more insights!Enjoying The Fixed Ops Roundtable Podcast? Please leave a rating and review 👇Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXYThanks, Randy ModosConnect with Ted Ings and the Fixed Ops Roundtable:Register for the next Fixed Ops Roundtable EventTed Ings on LinkedInCenter for Performance Improvement