How People Can Be Your Big Differentiator; with Raj Nathoo

In today’s episode I sat down with Raj Nathoo, for an enlightening and interesting conversation on the ingredients to take medium sized businesses to a level of success and sustainability they crave. Through the lens of learning and development, Raj provided us so many ways to look at people and the ways in which they are the most important factor in an organisation’s success.He gave us stories, examples, insights and facts - to weave a story of learning and relevance for all organisations seeking to make a difference and create a workplace that people are proud of.Here’s a summary of what we discussed:07:12 - the incorrect focus of recruitment 10:30 - why motivations matter13:26 - why technology is no longer a differentiator15:05 - the true differentiators nowadays18:22 - The Lemon Tree hotel example26:47 - how Zappos infused their staff32:40 - the journey from South Africa40:10 - the medium sized organisation status quo50:42 - a huge opportunity for these organisationsand much more…Enjoy!Here’s some information about our guest:Raj Nathoo, CEO & Founder of Keystone Active LearningI have a passion for education and professional development and hence love helping people that want to progress in their career. This passion grew out of growing up in a country where racial segregation laws prevented people from reaching higher levels of achievement and success. I learned very early that education and self-determination are keys to your personal growth and success. Books Mentioned During the Conversation:Delivering Happiness; A Path to Profits, Passion & Purpose - by Tony HsiehPEAK: How Great Companies Get Their Mojo from Maslow - by Chip ConleyContact:https://www.keystonecoaching.online/https://www.linkedin.com/in/rajnathoo/Here’s some information about my co-host:Endre HoffmannFounder & CEO, the Doctor of Self Worthhttps://www.doctorofselfworth.comYour host,  AvelineCheck out our previous episode here.The purpose of the Mission Activated podcast is to inspire people with the stories of people who are activated on their mission, and are living a life of purpose, passion and alignment. Being in business is not just about money: it's about bringing our genius and our gifts to the world to impact others. If you'd like to get in touch please contact us at [email protected]