How Portland nonprofit is helping homebound seniors, from weekly grocery deliveries to weekly phone calls

For nearly 40 years, Store to Door has helped homebound seniors and adults with disabilities in the Portland metro area by taking orders for groceries and delivering them each week with a team of mostly volunteers. These “Kindness Couriers”, as the nonprofit calls them, will enter clients’ homes - if requested - to unpack the groceries and stay for a brief chat. Those interactions can help ease feelings of social isolation for the clients, most of whom are low-income seniors living alone. In July, Store to Door will offer the grocery delivery service on a sliding scale, with no cost for clients facing the greatest financial need.During the pandemic, Store to Door began offering clients free weekly phone calls made by volunteers through its Friendly Caller program. The calls are intended to foster regular social connections that may evolve into friendships between volunteers and the clients they serve. Joining us for a discussion about Store to Door and the communities it serves are Program Director Cass Listro; Board President and Kindness Courier volunteer Jeri Janowsky; and Gloria Nussbaum, a Friendly Caller volunteer.