How Praxedo Helps Business Central Users Modernize Field Service Operations | James Koursaris, Praxedo | Episode 314

Field service management is one of the biggest growth opportunities in the Microsoft Dynamics 365 Business Central ecosystem. In this PartnerTalks episode, Rick McCutcheon speaks with James Koursaris, MBA, General Manager of Praxedo North America, about how Praxedo helps organizations modernize field service operations after outgrowing manual scheduling, spreadsheets, and inflexible deployment models. The conversation explores Praxedo's native Business Central connector and how it enables faster time to market for Microsoft Partners and their clients. James also shares insights on improving technician productivity, optimizing scheduling, and using AI to support smarter decision making in the field. Listeners will also get a preview of what the Praxedo team will be showcasing at Directions North America, including innovations designed to help partners deliver more efficient, scalable, and intelligent field service solutions.