How Raffles & Fairmont Make You Feel Like ROYALTY (Behind the Scenes with CEO Omer Acar)

What does it take to make someone feel like royalty every time they walk through your doors? On today's Power & Impact, I sit down with Omer Acar, CEO of Raffles and Fairmont Hotels & Resorts, to talk all things global luxury. From his roots in Istanbul to leading two of the most iconic hotel brands in the world, Omer shares the values that drive his leadership: deep cultural curiosity, emotional intelligence in service, and the power of small gestures to create unforgettable guest experiences. Omer opens up about balancing global travel with family life, how he instills a people-first culture across continents, and why creating a "home away from home" is more than just a tagline, it's a mission. Plus, a surprise Diet Coke moment that perfectly captures what luxury hospitality is all about.