EPISODE · Feb 23, 2026 · 23 MIN
How Real Estate Agents Can Support Clients and Connect with Their Communities, with Luxury Broker Suzanne Gignilliat
from Just Call Claudia
Luxury Broker Suzanne Gignilliat is known as the Velvet Hammer for her tenacious but soft touch in property sales, from single-family homes to co-ops. In this episode of Just Call Claudia, Suzanne discusses her journey to real estate, her work with CMFTO, and how both real estate agents and move managers can sometimes take on a therapy role during a move (and why that’s so helpful to clients). Suzanne also gives valuable advice for any real estate agents who are just getting established. Stay tuned for part 2 of this conversation, coming in two weeks!Learn more about CMFTO on our website, Instagram, Facebook or LinkedIn.The best of the best, Suzanne runs a boutique practice that’s focused on luxury properties in the North Side of Chicago. When you hire Suzanne, you get Suzanne. Discreet, patient, tenacious, Suzanne wins sales awards and client praise year after year. While Suzanne specializes in high end properties in the near North side, her team’s client base is as diverse as the properties they represent: from first-time home buyers, to condos, co-ops, ( yes, especially co-ops) lofts, townhouses, single-family homes, and new construction projects. They welcome any and all inquiries. Suzanne lives the Lincoln Park life she sells: she’s connected, she can solve a need, she understands historic homes and landmarking. Very visual and creative, she will work side by side with you to present your home in the best light. Clients love working with Suzanne, whether it’s a condo purchase or a multi-million-dollar home sale; she’s the calm in the emotional business of buying or selling a home.Don’t be fooled by her low-key, gracious manner. When it comes to closing a deal, there is a reason Suzanne’s associates call her “The Velvet Hammer.”
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How Real Estate Agents Can Support Clients and Connect with Their Communities, with Luxury Broker Suzanne Gignilliat
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