How Resentment Builds in Even the Best Workplaces

Nobody is born good at hard conversations. Not even the people who teach them.I’ve spent years running Brené Brown’s Dare to Lead™ programme. I built the Courageous Communication™ programme specifically around the skills of having hard conversations. But teaching it and living it are two different things. In this episode I sit down with my colleague Hannah Hudson to talk honestly about what it's actually like trying to walk that talk every day.The defensiveness that creeps in when a client gives feedback. The resentment that builds when you let something go but don't really let it go. The moment all your skills go out the window in a meeting you thought you'd ace.We cover why anger sometimes feels like the only possible response (and why there are always other options), how to set a boundary without being angry, and the one definition of success in a hard conversation that doesn't depend on how the other person responds.If you've ever swallowed the thing you needed to say - this one's for you.🎓 Want to get better at hard conversations? Start with the free Courageous Communication™ email course: https://nz.boma.global/cc-email-course🧭 Explore upcoming Dare to Lead™ programmes: https://nz.boma.global/dare-to-lead–Hunger & Heart is brought to you by the Crusaders Leadership Programme™. Whether you're coaching under-5s or a professional team, we all want the same thing: to build cultures of trust, get the best out of our people, and grow players into leaders.The Crusaders Leadership Programme™ lets you get up close and personal with some of the greatest rugby legends of all time — people like Sir Wayne Smith, Sam Whitelock, and Kieran Read.  You'll connect with a global group of ambitious, caring coaches from a range of codes and backgrounds, and most importantly, you'll gain skills and techniques to drive impact and outcomes for your team.  The Crusaders Leadership Programme™ is a two-week high-intensity virtual experience.  It is delivered exclusively online, accessible from anywhere. Hunger and heart Listeners get 10% off the full price of the program. Use the code HUNGER at checkout. Find out more: crusadersleadership.com Hosted on Acast. See acast.com/privacy for more information.