How retailers are navigating new economic realities | Marilyn Schaffer & Wendy MacKinnon

Retailer businesses from hardware stores, to clothing stores to restaurants, could not have anticipated lockdowns, nor the restrictions implemented in phase I and II of re-opening due to COVID-19. While there have been many struggles, some retailers managed to quickly pivot by leaning on e-commerce to help them sustain revenues and jobs. While the virus caused chaos in many industries, it is also driving new technological adoptions and creating new opportunities for growth. Will this mean more support for new methods of payments and changes to Canada’s payments systems? Cyrielle Chiron is joined by XTM Inc. CEO Marilyn Schaffer and Wendy MacKinnon, CEO & Founder of Digital Retail Apps, to discuss how retailers and paytech players are adapting to meet the shift in purchasing habits.