EPISODE · Feb 9, 2025 · 50 MIN
How SeamlessMD Turned 90% Rejection Into Long-Term Success
from Healthcare Trailblazers · host Healthcare Trailblazers
Send us a textThis episode is sponsored by CareCo. In an industry desperate for efficiency, we're helping care teams manage 40% more patients while cutting costs by 28%. The math works. Learn more: careco.aiIn this episode of the Healthcare Trailblazers podcast, Mendel and Josh Liu discuss the challenges and lessons learned in the healthcare startup space. They explore the importance of targeting the right partners, understanding clinical workflows, and validating financial incentives. The conversation emphasizes the significance of building long-term relationships and effective communication in patient care, while also comparing the healthcare systems in Canada and the US. In this conversation, Joshua Liu discusses the evolution of Seamless MD, a digital health platform designed to improve patient outcomes by guiding them through complex healthcare journeys. He shares insights on market dynamics between the US and Canada, the importance of patient engagement, and the strategies that have led to high adoption rates, especially among seniors. The discussion also touches on the challenges of startup growth, the significance of proactive partnerships, and the mindset required for success in entrepreneurship.Chapters00:00 Introduction to Healthcare Trailblazers Podcast02:03 Learning from Sales Mistakes in Healthcare04:29 Identifying the Right Partners in Healthcare07:01 Understanding Clinical Workflows09:52 The Importance of Financial Validation12:36 Building Long-Term Relationships in Healthcare15:00 The Role of Communication in Patient Care17:59 Comparing Healthcare Systems: Canada vs. US24:59 Navigating Market Dynamics: US vs Canada27:20 Understanding Seamless MD: A Patient Journey GPS29:29 Adoption Rates in Digital Health: Insights on Seniors32:10 Proactive Partnerships: Driving Engagement and Outcomes36:18 Reflections on Startup Growth: Expectations vs Reality40:51 The Power of Perseverance: Inputs Over Expectations48:04 Building for Passion: Understanding Market Fit
What this episode covers
Send us a textThis episode is sponsored by CareCo. In an industry desperate for efficiency, we're helping care teams manage 40% more patients while cutting costs by 28%. The math works. Learn more: careco.aiIn this episode of the Healthcare Trailblazers podcast, Mendel and Josh Liu discuss the challenges and lessons learned in the healthcare startup space. They explore the importance of targeting the right partners, understanding clinical workflows, and validating financial incentives. The conversation emphasizes the significance of building long-term relationships and effective communication in patient care, while also comparing the healthcare systems in Canada and the US. In this conversation, Joshua Liu discusses the evolution of Seamless MD, a digital health platform designed to improve patient outcomes by guiding them through complex healthcare journeys. He shares insights on market dynamics between the US and Canada, the importance of patient engagement, and the strategies that have led to high adoption rates, especially among seniors. The discussion also touches on the challenges of startup growth, the significance of proactive partnerships, and the mindset required for success in entrepreneurship.Chapters00:00 Introduction to Healthcare Trailblazers Podcast02:03 Learning from Sales Mistakes in Healthcare04:29 Identifying the Right Partners in Healthcare07:01 Understanding Clinical Workflows09:52 The Importance of Financial Validation12:36 Building Long-Term Relationships in Healthcare15:00 The Role of Communication in Patient Care17:59 Comparing Healthcare Systems: Canada vs. US24:59 Navigating Market Dynamics: US vs Canada27:20 Understanding Seamless MD: A Patient Journey GPS29:29 Adoption Rates in Digital Health: Insights on Seniors32:10 Proactive Partnerships: Driving Engagement and Outcomes36:18 Reflections on Startup Growth: Expectations vs Reality40:51 The Power of Perseverance: Inputs Over Expectations48:04 Building for Passion: Understanding Market Fit
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How SeamlessMD Turned 90% Rejection Into Long-Term Success
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