How smart AI integration is reshaping business performance

AI has become one of the most-used business technologies. But delve deeper into the biz tech data and there's another story to be told. In the latest CPA Australia Business Technology Report, 89 per cent of respondents said their organisation used AI in 2025, up from 69 per cent in 2024 and 55 per cent in 2023. Yet only 16 per cent report that AI is fully embedded across their operations. Most teams are still experimenting, often relying on free or basic tools rather than structured, strategic adoption. The gap between usage and true integration points to significant untapped potential. Many core finance and operational processes are still only lightly digitised, despite clear opportunities for efficiency, clarity and improved decision-making. This episode examines how finance and accounting teams can use AI to strengthen systems and create capacity where it matters most. Drawing on the survey's findings, you'll hear how top-performing businesses integrate AI across their workflows and why mindset, curiosity and practical governance underpin successful adoption. Gain a grounded view of how firms apply AI in everyday workflows, supported by data from CPA Australia's annual tech and business report. Listen now for practical steps to help your business integrate AI. Host: Gavan Ord, Business Investment and International Lead, Policy and Advocacy, CPA Australia Guest: Kyelie Baxter FCPA, Managing Director, IQ Accountants The CPA Australia Business Technology Report 2025 is a valuable resource for those who want the latest tech usage trends by business. Additionally, this YouTube webinar Securing the Future: AI, Cybersecurity & the Road to Tech-Driven Growth has related insights with industry experts and technology leaders discussing the latest trends, challenges and strategies in building tech-forward organisations. And for more on this episode's guest, head to IQ Accountants on LinkedIn. Loving this episode? Listen to more With Interest episodes and other CPA Australia podcasts on YouTube. CPA Australia publishes four podcasts, providing commentary and thought leadership across business, finance, and accounting: With Interest INTHEBLACK INTHEBLACK Out Loud Excel Tips Search for them in your podcast platform. Email the podcast team at [email protected]