EPISODE · May 9, 2012 · 3 MIN
How Starbucks Trains Customers to Behave
from The HBR Channel
Want to develop a great customer service model? Try managing your customers the way you'd manage employees: Teach them how they should behave.
Embed this episode
NOW PLAYING
How Starbucks Trains Customers to Behave
0:00
3:33
1×
No transcript for this episode yet
Similar Episodes
No similar episodes found.
Similar Podcasts
No similar podcasts found.
Frequently Asked Questions
How long is this episode of The HBR Channel?
This episode is 3 minutes long.
When was this The HBR Channel episode published?
This episode was published on May 9, 2012.
Can I download this The HBR Channel episode?
Yes. Use the download control on the episode player to save the publisher-provided media file.
URL copied to clipboard!