How Supply Chain Drives Success at Grocery Giant Tesco

Does a big grocery retail chain have anything to learn from a leading automaker? Apparently so. Toyota, with its well-known emphasis on Lean supply-chain practices, was a key inspiration for U.K.-based Tesco, when the latter set out to overhaul its processes. In particular, Tesco was determined to align production and inventory with customer needs – something virtually every company claims to do, but few have managed to achieve with any degree of success. The company's journey is told in a new book, The Lean Supply Chain: Managing the Challenge at Tesco. Its authors, Barry Evans and Robert Mason, join us on this episode to describe the initiatives that Tesco has embraced over the years to build a world-class supply chain. In the process, they challenge some conventional wisdom that has dominated traditional business practice. Evans has held multiple positions at Tesco and is a senior research associate in the Lean Enterprise Research Centre at Cardiff Business School, where Mason is a senior lecturer in the Logistics and Operations Management section. Learn how Lean Six Sigma can be applied to grocery retailing – and the caveats that come with the concept.