How the Most Trusted Page on the Internet is Tackling AI w/ Jimmy Wales, Founder of Wikipedia episode artwork

EPISODE · May 26, 2026 · 1H

How the Most Trusted Page on the Internet is Tackling AI w/ Jimmy Wales, Founder of Wikipedia

from The Campaign | A Marketing Podcast by 97th Floor · host 97th Floor

Wikipedia became one of the most visited websites on earth without ads, VC money, or a top-down editorial team. Jimmy Wales, co-founder of Wikipedia and author of The Seven Rules of Trust, joins the show to share what actually built that, and why the lessons apply far beyond a nonprofit encyclopedia. Key takeaways: The accidental innovation advantage: The dot-com crash left Wikipedia with no money to hire moderators, forcing a community trust model that top-down platforms still can't replicate Why Wikipedia survived what Stack Overflow didn't: Depth and interconnectedness protect against AI disruption. Transactional Q&A loses its reason to exist; rabbit holes don't The trust-building power of the ask: Reader funding signals no conflict of interest, and donors become advocates Making AI companies pay their fair share: 88 billion AI bot page views became the case for an enterprise API that makes AI companies fund the resource they're exploiting Resources:  Get Jimmy’s new book The Seven Rules of Trust: A Blueprint for Building Things That Last: https://sites.prh.com/the-seven-rules-of-trust  Follow Jimmy on Twitter: https://x.com/jimmy_wales  Connect with Paxton on LinkedIn: https://www.linkedin.com/in/paxtongray/  Looking for an agency that'll be worth the investment? 97th Floor creates custom, audience-first campaigns that drive pipeline and conversions. Get started here: https://97thfloor.com/lets-talk/.  About Jimmy Wales: Jimmy Wales is an American-British Internet entrepreneur best known for founding Wikipedia.org in 2001, the Wikimedia Foundation in 2003, and Fandom in 2004. Today, Wikipedia and its sister projects are among the top-five most visited sites on the web. He holds finance degrees from Auburn University and the University of Alabama and was appointed a fellow of the Berkman Center for Internet & Society at Harvard Law School in 2005. His debut book, "The Seven Rules of Trust," was published by Bloomsbury and Crown Currency in October 2025. Wales has been recognized with the Time 100 Award, the World Economic Forum's "Young Global Leaders" designation, and the UNESCO Niels Bohr Medal. Timestamps: 00:46 - Why trust (not traffic) is Wikipedia's real foundation 07:47 - AI search and Wikipedia's 8% traffic drop 17:44 - How the dot-com crash accidentally built a better Wikipedia 30:19 - 88 billion AI bot views and making companies pay their fair share 35:34 - Why editing Wikipedia backfires (and what actually works) 48:47 - Where Wikipedia goes in the next 25 years

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