How They're Building a $9M HVAC Business

What does it really take to build a home service business from the ground up?In this episode of Owned and Operated, John Wilson sits down with Ryan and Aaron Osterkamp of Quality Comfort Home Services to unpack the journey from one technician working out of a house to a company targeting more than $9 million in annual revenue.They discuss the early years of wearing every hat, the decision to bring on an in-house marketing leader years before most companies their size would, why investing in leadership accelerated growth, and the challenges that come with letting go as the business scales. They also share how they've built a strong company culture, approached hiring, and continue reinvesting in the business for the next stage of growth.In This Episode:Building an HVAC business from one truck to a $9M goalWhy they hired an in-house marketing director earlyThe leadership hires that unlocked growthCreating a culture that retains great employeesWhen to reinvest versus take money out of the businessThe hardest parts of delegating as an ownerDeciding between growing HVAC or expanding plumbing————————————————🔗 CONNECT————————————————John Wilson → https://www.linkedin.com/in/johnbwilson1/Ryan + Erin Osterkamp → https://myqualitycomfort.com/about-us/ Breaking $5 Workshop → https://www.ownedandoperated.com/upcoming-events/oao-workshop-breaking-5-million————————————————💰 SPONSORS————————————————Contractor CommerceYour website should do more than generate leads. Contractor Commerce lets homeowners shop, compare options, and book online so they choose your business before they contact the competition. Learn more: https://www.contractorcommerce.com/?utm_source=oao&utm_medium=podcastYelpLooking for more qualified leads beyond Google? See how contractors are using Yelp to reach homeowners who are ready to book and diversify their lead generation. Learn more: https://business.yelp.com/campaign/ownedandoperated/Send Us Mail!More Ways To Connect with O&OJohn's Podcast YouTube ChannelOwned and Operated Newsletter Bonus Videos From JohnLeave a ReviewJohn Wilson, CEO of Wilson CompaniesJack Carr, CEO of Rapid HVAC📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.