How This 100% Employee-Owned Dealership Eliminated Paperwork Errors & Boosted Profits

What happens when you combine 60 years of heavy equipment expertise with modern, real-time technology? In this episode of Tinnacity Talks, we sit down with Preston Cockey (VP of Operations) and Susan Drevitson (Service Supervisor) from Ogden Forklifts to uncover how switching from slow, manual paperwork to a mobilized digital system completely transformed their dealership.Ogden Forklifts is a 100% employee-owned company operating across Georgia and Florida. Because their technicians literally have "skin in the game," accountability and customer satisfaction are at the center of everything they do. Discover how they utilized Tinnacity to implement on-the-spot customer invoicing, maximize team visibility, and eradicate "death by a thousand papercuts."